Terms & Conditions

Non-Refundable Policy

We do not offer refunds for human errors or spoilage in product selection. It is the responsibility of the customer to carefully review and confirm their order before completing the purchase.

Defective Products

In the rare event that you receive a product with defects, we are committed to ensuring your satisfaction. Defective items will be replaced at no additional cost.

otification of Defects

If you receive a product with defects, kindly notify us within 7 days of receiving the goods. Contact us through our designated customer service channels, providing detailed information about the issue, along with supporting images.

Return Procedure

To initiate the replacement process for defective items, please contact our customer service team within the stipulated 7-day period. Our team will guide you through the necessary steps, including any documentation or information required for processing.

Conditions for Replacement

Replacement is subject to verification of the reported defects. The product must be unused, in its original packaging, and accompanied by proof of purchase. Our team will assess the case and proceed with the replacement as necessary.

Shipping of Replaced Items

We will cover the shipping costs for the replacement of defective items. Our goal is to ensure a smooth and hassle-free experience for our customers.

Changes to Terms and Conditions

Shopofwish reserves the right to update or modify these terms and conditions at any time without prior notice. It is the responsibility of the user to review the terms periodically for any changes.

By using our website, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us through our customer service channels.

Thank you for choosing Shopofwish. We appreciate your trust in our products and services.